Privacy Policy

1. Who we are

Venga! Nutrition is operated by Florence Couëdel, a certified nutritionist based in Spain, working as an independent professional.

Venga! Nutrition is responsible for the processing of personal data under this Privacy Policy (the “data controller”).

If you have any questions about this policy or how your data is handled, you can contact us at info@venganutrition.com 

2. Scope of this Privacy Policy

This Privacy Policy explains how personal data is collected, used, stored, and protected when you:

  • Visit venganutrition.com
  • Contact us via the website or email
  • Book a discovery call or consultation
  • Use our nutrition coaching services

By using this website or our services, you acknowledge that your personal data will be processed as described in this Privacy Policy.

3. What personal data we collect

We may collect the following categories of data:

 

a) Identification & contact data

  • Name
  • Email address
  • Telephone number
  • Country of residence

b) Health & lifestyle information

  • Information shared via intake forms (e.g. Google Forms)
  • Information discussed during consultations
  • Relevant lifestyle or dietary information shared by email

This data is collected only to provide nutrition coaching services and is treated with enhanced confidentiality.

 

c) Technical & usage data

  • IP address
  • Browser type and operating system
  • Pages visited and basic usage statistics

This data is collected via cookies and analytics tools, subject to your consent.

4. How we collect your data

We collect data when you:

  • Submit a contact form on the website
  • Book a discovery call
  • Complete an intake or assessment form
  • Communicate with us by email
  • Participate in online consultations
  • Browse the website (via cookies, where consented)

5. Legal bases for processing your data

We process personal data under one or more of the following legal bases:

  • Performance of a contract – to provide nutrition coaching services
  • Explicit consent – for processing health data and for optional marketing communications
  • Legal obligation – for accounting, tax, and record-keeping purposes
  • Legitimate interests – to ensure website security, basic analytics, and service improvement

Where consent is required, it can be withdrawn at any time.

6. How we use your data

Your data is used only for legitimate and limited purposes, including:

  • Delivering nutrition coaching services
  • Communicating with you about sessions or enquiries
  • Managing bookings and professional records
  • Improving the website and user experience
  • Complying with legal and accounting obligations

We do not sell or rent personal data.

7. Health data

Health and lifestyle information is treated with enhanced confidentiality.

  • It is processed only to provide personalised nutrition coaching
  • It is accessed only by the practitioner
  • It is stored securely within Google Workspace (Google Drive, Docs, Forms)
  • It is never shared without your explicit consent, unless required by law

By engaging in our services and completing intake forms, you explicitly consent to the processing of this data for these purposes.

8. Data sharing & third parties

We may share limited data with trusted service providers acting as data processors, such as:

  • Website hosting and maintenance providers
  • Analytics providers (e.g. Google Analytics via MonsterInsights)
  • Google Workspace (email, forms, document storage, video calls)

These providers process data under appropriate safeguards and contractual agreements.

We may also disclose data where required to comply with legal obligations or lawful requests from authorities.

9. International data transfers

Some service providers (such as Google) may process data outside the European Economic Area.

In such cases, data is transferred only where:

  • An adequacy decision exists, or
  • Appropriate safeguards (such as Standard Contractual Clauses) are in place

10. Cookies & analytics

This website uses cookies to:

  • Ensure proper website functionality
  • Analyse website traffic and usage

Analytics cookies are used only after your consent, which is managed via our cookie banner.

You can accept, reject, or customise cookies at any time through the cookie settings.

Disabling cookies may affect certain website features.

11. Data retention

Personal data is retained only for as long as necessary:

  • Client records: for the duration of the professional relationship and as required by applicable law
  • Accounting records: as required by Spanish tax and accounting regulations
  • Contact enquiries: for as long as needed to respond and follow up
  • Marketing data is retained until you withdraw your consent or unsubscribe from communications

Data is securely deleted or anonymised when no longer required.

12. Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

These rights may be subject to legal or regulatory obligations.

13. Minors

Our services are intended for adults (18+).

We do not knowingly collect personal data from minors. If a parent or guardian believes a minor has provided personal data without consent, please contact us so it can be removed.

14. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

However, no system can be guaranteed to be completely secure.

15. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will always be published on the website. Continued use of the website or services constitutes acceptance of the updated policy.

16. Contact

For any questions about this Privacy Policy or how your data is handled, please contact info@venganutrition.com

Last updated: 16th January 2026